A Key Worker is your main point of contact, providing consistent, coordinated support for your child and family. They take the time to build a strong relationship with you, understand your child’s strengths and needs, and help guide the overall direction of support.

Your Key Worker collaborates with other professionals involved in your child’s care, ensuring everyone is working towards shared goals. They also support you with practical strategies, regular check-ins, and clear communication, so you feel confident supporting your child at home and in everyday settings.

This approach reduces the need for multiple providers and helps create a more streamlined, family-centred experience—making support feel more manageable, connected, and meaningful.